Terms and Conditions
(i.e. the boring but very important bits)
The Ts & Cs outlined below are to make sure we’re on the same page from the very beginning. When we're singing from the same hymn sheet, it makes for a more enjoyable working relationship and it's much more likely that the end result will be a roaring success. Clear communication and honesty are very important to me. When you hire me as your copywriter, you confirm that you have read and agreed to my terms and conditions.
Note: In this document, ‘I’ and ‘Me’ refer to Chantal Sweeney of Sweeney Creative Copy.
1. Before work begins
Before I start work on your project, I’ll email you with a detailed breakdown of the work to be done and the associated costs. I'll need you to confirm via email that you accept my proposed fee and are happy for me to proceed.
Quotations are provided on the basis that there are no major changes to the scope of the project once I've started. If this happens, I'll discuss any additional fees with you before continuing.
I usually require a 50% deposit before starting work on the project (see payment terms below)
I’m very happy to work with a team but I kindly ask that you provide me with a single contact person who has decision-making and approval authority.
In most cases, I charge a fixed fee per project. This fee includes every aspect of my service, i.e. meetings, phone and email conversations, research, writing, editing and final proofreading. Two rounds of revisions are included as standard, and any further revisions will be billed at my hourly rate of €40.
If the scope of the project changes after work has begun, this will incur an additional fee. This will always be discussed in full before moving forward.
I also offer retainer packages with discounts available for 3, 6 and 12 month commitments.
3. Payment terms
For most projects, I require a deposit of 50% of the total fee upfront. This is payable upon confirmation of the quote, and the remaining 50% is due within 14 days of delivery of the final draft.
If the final payment is not made, I will send a friendly reminder. If my invoice remains unpaid, I will pursue recovery through a debt collection service, including any additional costs incurred as a result of doing this.
If there is a fundamental change to the scope of the project that requires more of my time and/or research, I reserve the right to review and adjust my project fee.
If the project brief is scrapped and you require a complete rewrite, this will be treated as a new project and charged accordingly.
If we're working on a retainer basis, I'll invoice you a month in advance unless we have come to a different agreement together.
When I send you the first draft, I will ask you to provide me with detailed feedback. I will then deliver a second draft incorporating any changes that you requested and, if necessary, tweak and refine it a second time. My number one priority is making sure you are happy with the final draft, so I expect and welcome constructive feedback.
Up to two rounds of revisions are included in the project fee, as long as these are requested within 28 days.
Standard revisions do not include changes that are beyond the scope of the original brief or changes to the project that are beyond my control. These will need to be discussed separately and may incur additional charges.
5. Non-disclosure and confidentiality agreements
I’m happy to sign confidentiality or non-disclosure agreements you or your organisation deem necessary. However, I ask that you agree to indemnify me against any action whatsoever by you or a third party, associated with the accidental disclosure or loss of this information.
If you are hiring me to work for you on behalf of any organisation, company or group of individuals other than yourself alone, you confirm that you are authorised to hire me on their behalf.
If you hire me on behalf of a marketing agency to work for the agency on a project for one of your clients, a contract will exist only between me and your agency, and not between me and your agency’s client.
I retain the copyright of all work produced until the final invoice is paid. On final payment, the copyright passes to you.
I do not accept responsibility for any issues, claims, costs or expenses arising as a result of the work I undertake at your request.
8. My portfolio
I reserve the right to use selected extracts of my work for self-promotion or advertising purposes, unless specifically forbidden to do so by you.
If the final product included materials written by someone else, I will make every effort to ensure that I do not inadvertently breach their copyright. However, you confirm that you are authorized to send me the material for my use either as reference material or to form part of a new piece of work, and you indemnify me against any action arising, directly or indirectly, as a result of use of this content.
You are free to cancel any work up until the point of paying a deposit or prepayment without incurring any cost.
Once a deposit has been paid, it cannot usually be refunded. I consider your payment of a deposit as a clear instruction for me to get started on the project.
If you cancel the project at any point after work has started, you will be charged for the work that I have already done.
10. Errors, Omissions and Indemnity
I pride myself on delivering impeccable work and will make every effort to ensure that the copy is free of errors and omissions – including errors in spelling and content – but cannot guarantee this. I advise all clients to review the copy thoroughly and ensure they are completely happy with it. All responsibility for the content ultimately rests with the client.
You shall hold me harmless against any liability anywhere in the world, including liability arising from copyright infringement and libel, that results in any way from your use of my copywriting services and counsel on this project. You agree to indemnify me against any claim for compensation or damages brought about as a direct or indirect consequence of the work I do for you and/or your organisation.
It is the sole responsibility of the client to ensure that all statements, claims, promises, information on said product or service, and guarantees are upheld in accordance with the laws of Ireland. No claim for compensation due to loss of earnings or any other detrimental effect to your business can be made against me.
11. Instruction to cease work
It’s very important to me that you are happy with the work I do for you. Although it is highly unlikely, sometimes things don’t go exactly to plan. If you’re unhappy with any aspect of my work, please discuss it with me openly and honestly. I will always do my best to resolve any issues in good time.
If I have been given proper opportunity to address your concerns – based on a reasonable and collaborative working relationship, and a minimum of two further drafts – and you still consider that the work that I have submitted does not meet your brief, the contract between us can be cancelled by emailing me a written ‘instruction to cease work’. This is entirely without prejudice, and no liability or admission of failure or inability to complete the contract on my part is implied.
Any work that has been created up until that point will be paid for by the client, whether approved or not. After work costs for the time spent have been deducted, any remaining balance will be reimbursed back to the client. The client owns the work that has been created and submitted, providing it has been paid for.
Last updated August 2021